I had a wonderful time at this hotel. The staff were incredibly attentive and truly cared about making my stay enjoyable. The cleanliness throughout the hotel was impressive, from the rooms to the common areas. I particularly loved the complimentary breakfast, which offered a great variety each morning. On the downside, valet parking was a bit pricey, and it would have been nice if the Wi-Fi was a bit faster.
Rooms
9.0
The rooms were well-maintained and featured modern amenities like large TVs and high-quality toiletries, making my stay very comfortable.
Service
9.0
The customer service was top-notch, with responsive staff who were always willing to assist with my needs.
Location
10.0
The hotel was conveniently located with easy access to popular attractions in Miami, making exploration a breeze.
Dining
8.0
I really enjoyed the complimentary breakfast, especially the pancakes, which offered a nice variety to start my day.
Facilities
9.0
The rooftop pool was a highlight, providing a relaxing atmosphere to unwind after my daily activities.
Andrew
United States,
October
2024
8.6/10
The hotel exceeded my expectations in many ways, especially with its attentive staff and convenient location close to popular attractions in Miami. The room cleanliness and modern amenities were impressive. I particularly enjoyed the complimentary breakfast, which offered a satisfying variety. On the flip side, the valet parking fee was a bit steep, and while the rooftop pool was a nice touch, it could get crowded at times.
Rooms
9.0
The rooms were impeccably clean and equipped with modern amenities that made my stay comfortable.
Service
9.0
The customer service was exceptional; the staff was always ready to help with recommendations and requests.
Location
10.0
The hotel's location was fantastic, allowing easy access to many local attractions without much hassle.
Dining
8.0
The complimentary breakfast was delightful, with a good variety of options that catered to different tastes.
Facilities
7.0
The rooftop pool provided a relaxing ambiance, though it could be a bit busy during peak hours.
Theodore
United States,
September
2024
8.8/10
I had a wonderful experience at this hotel, with attentive customer service and a spotlessly clean environment. The modern amenities in the rooms and comfortable beds made my stay enjoyable. I particularly loved the rooftop pool and the complimentary breakfast, which had a great variety. However, I did find the valet parking to be a bit pricey, and the Wi-Fi could have been more accessible without extra charges.
Rooms
9.0
The rooms were incredibly clean and modern with large TVs and high-quality toiletries, making my stay very comfortable.
Service
9.0
Customer service was attentive and friendly, always willing to help with local recommendations.
Location
9.0
The hotel's location was convenient, allowing easy access to popular attractions in Miami.
Dining
8.0
I really enjoyed the complimentary breakfast, especially the variety of options available, which helped me start my day positively.
Facilities
9.0
The rooftop pool was a highlight, providing a relaxing escape after busy days exploring the city.
Betty
United States,
September
2024
9.4/10
I had a wonderful experience at this hotel, highlighted by the modern amenities in the cozy rooms and the inviting rooftop pool. The attentive service from the staff truly enhanced my stay, and the complimentary breakfast provided plenty of delicious options to start my day right. However, I did find the valet parking a bit pricey, which could be a downside for some guests.
Rooms
9.0
The rooms were clean, spacious, and equipped with modern amenities that made my stay very comfortable.
Service
9.0
The customer service was exceptional; the staff was very responsive and eager to assist with local recommendations.
Location
10.0
The hotel's location was prime, with easy access to popular attractions in Miami, making it very convenient for sightseeing.
Dining
9.0
The complimentary breakfast had a fantastic variety, including options like pancakes that catered to different tastes, which I thoroughly enjoyed.
Facilities
9.0
The rooftop pool area was a highlight, providing a relaxing environment with beautiful views to unwind after a busy day.
Mike
United States,
August
2024
9.0/10
I had a pleasant stay at this hotel, enjoying the clean and modern rooms equipped with great amenities. The complimentary breakfast was a highlight, offering a nice variety to kickstart my day. The rooftop pool provided a lovely space to relax, though I found the valet parking quite pricey. Overall, the hotel offers good value for the price, especially considering its convenient access to local attractions.
Rooms
9.0
The rooms were clean, modern, and equipped with large TVs and comfortable furnishings which really enhanced my stay.
Service
9.0
The staff was attentive and responsive to my needs, making the entire experience hassle-free.
Location
10.0
Located very close to downtown Miami, accessing popular attractions was quick and easy.
Dining
8.0
The complimentary breakfast offered a great variety, including delicious pancakes, making for a cheerful start to my day.
Facilities
9.0
The rooftop pool was a standout feature, providing an inviting ambiance and great downtown views.
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Tru By Hilton Miami West Brickell Hotel08.06
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09.06.2025
